ACCOUNT PROBLEMS?

If you are experiencing problems with your account, please submit a ticket at:http://support.grooby.com

If you wish to cancel your account please visit the Support page for the appropriate biller below. If you are unsure which of these companies billed you, please check your subscription receipt you will have received when you joined.



SMY-Web Support Area


CCBill Support Area


Vendo Support Area


Epoch Support Area


WTS/ACH Debit



GROOBY SUPPORT

You may also contact us directly with any password problems, or other support issues:


http://support.grooby.com


PASSWORD PROBLEMS?



DON'T WORRY, WE CAN FIX THIS!




If you are experiencing problems accessing the members area, please read our tips below:

· Remember that your username and password are both CaSe SenSiTiVe! If your username is 'bobby', it will not work if you enter it as 'Bobby'.

· Check that do not have Caps Lock on! It sounds obvious but is easy to miss!

· Ensure that your membership is still active by looking it up using one of the Billing Processor links to the right.

· If you still experience problems accessing the website, please contact your Billing Processor or contact us directly at http://support.grooby.com


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